Privacy Policy

---

Vegateam Financial Group LLC DBA StrongHold Lending (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information en you visit our website and use our services, including mortgage lending and related financial services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

We may collect the following types of information when you use our website, apply for a loan, or communicate with us:

• Full name, address, phone number, and email.
• Social Security Number (SSN) or Tax ID number.
• Date of birth.
  Employment and income details.
• Credit history and credit scores.
• Bank account details and financial information.
• Property details (if applying for a mortgage).
  
  

• IP address, device type, and browser information.
• Website usage data, including pages visited, time spent on the site, and referring URLs.
• Cookies and tracking technologies.
  

We collect information through:

• Online forms: When you apply for a loan, create an account, or submit inquiries.
• SMS and email communication: When you opt in to receive messages.
• Automated tracking: Through cookies, web beacons, and similar technologies.
• Third-party sources: Including credit bureaus, financial institutions, and public databases.
  

4. How We Use Your Information

We use your information to:

• Process loan applications and verify your identity.
  Conduct credit checks and assess your eligibility.
• Communicate with you regarding your application, payments, and account status.
• Provide appointment reminders, literature on mortgages, and promotional information (if you have opted in).
  Improve our services and website functionality.
• Comply with legal and regulatory obligations.
• Prevent fraud, unauthorized transactions, and other illegal activities.
  
  

5. SMS Communication

If you consent to receive SMS messages, we may send you messages related to:

• Loan application updates.
• Account reminders and notifications.
• Appointment confirmations and reminders.
• Literature on mortgages and promotional information.
  
  

Opt-Out: You may opt out of SMS messaging at any time by replying STOP.
Help: For assistance, reply HELP or contact us at (832) 434-8342.
Standard message and data rates may apply.

We do not sell or rent your personal information. However, we may share your information with:

• Service providers and partners: For loan processing, verification, and account management.
• Credit bureaus: For credit reporting and verification purposes.
• Government agencies or regulators: To comply with legal or regulatory requirements.
• Third parties: In connection with a business transaction (e.g., sale, merger, or acquisition).
  
  

We require all third parties to respect the security of your information and comply with applicable privacy laws.

We implement industry-standard security measures to protect your personal information, including:

• Secure socket layer (SSL) encryption for online transactions.
• Firewalls and intrusion detection systems.
• Restricted access to personal information.
• Regular security audits and monitoring.
  
  

However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to:

• Enhance website functionality and performance.
• Analyze website traffic and user behavior.
• Remember your preferences.
  
  

You can adjust your browser settings to block cookies, but this may affect your website experience.

As a consumer, you have the following rights:

• Access and Correction: You can request access to your personal information and correct inaccuracies.
• Data Portability: You can request a copy of your data in a portable format.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: You can opt out of receiving marketing communications at any time.
  
  

To exercise these rights, contact us at:
Phone: (713) 485-4540
Email: Kim@vegateamfinancial.com
Address: 19 Briar Hollow Lane Suite 235, Houston, TX 77027

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

As a mortgage lending business, we comply with the following regulations:

• Gramm-Leach-Bliley Act (GLBA): We protect your financial information and provide privacy notices.
• Fair Credit Reporting Act (FCRA): We use and share credit report information only for permissible purposes.
• CAN-SPAM Act: We provide opt-out options for marketing communications.
• Telephone Consumer Protection Act (TCPA): We obtain consent for SMS communication and provide opt-out instructions.
• California Consumer Privacy Act (CCPA): If you are a California resident, you have additional privacy rights under CCPA.
  
  

Our website and services are not intended for children under 18. We do not knowingly collect information from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Vegateam Financial Group LLC DBA StrongHold Lending
19 Briar Hollow Lane, Suite 235, Houston, TX 77027
(713) 485-4540
Kim@vegateamfinancial.com